The server was replaced and customers moved. The new server is now active at bfhosting-06.com

bfhosting-05.com in New York experienced a storage-access failure that caused hosted websites and account-management services to become unavailable.

Hyperping recorded approximately 2 hours and 52 minutes of disruption, from 00:52 to 03:44 UTC−3. Access to the drives has been recovered, services are back online, and RAID redundancy has been fully restored.

We are continuing to investigate the underlying cause with the datacenter, including a possible SSD firmware issue, and strengthening storage monitoring to detect earlier warning signs.